Inspection Scoring and Sampling

FAQs

Inspect Edge User Manual

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How does Inspect Edge calculate NSPIRE inspection scores?

How is my NSPIRE score calculated with Inspect Edge?

Inspect Edge uses NSPIRE’s official scoring model to automatically calculate your inspection score upon completion.

When does the auto-fail rule apply?

The auto-fail rule applies only if the inspectable area units lose between 30.1 and 40 points and the property would otherwise pass with a score of 60 or greater.

Are all deficiencies scored under NSPIRE?

Not all. Certain items are exempt from scoring under NSPIRE guidelines (e.g., smoke detectors, CO alarms, and tied or blocked call-for-aid strings). These items will still appear in your report but do not impact your overall score.

Additionally, deficiencies not explicitly listed in the UPCS protocol (e.g., guardrails, fire doors, and unprotected outlets within 6 feet of a water source) will not affect your score until October 2025. However, they are still documented in your report for transparency and visibility.

Scoring Repeated Deficiencies

Repeated deficiencies within the same area are only counted once. For example:

  • Multiple exposed electrical connections in a unit are recorded as a single deficiency.

  • Multiple missing fire extinguishers on a building’s inside (common areas) will be recorded as a single deficiency.

  • On the outside (exterior), multiple damaged GFCI outlets across all buildings on the property will be recorded as a single deficiency.

Inspect Edge Packages

Per Inspection

The Per Inspection Plan is ideal for properties preparing for an upcoming NSPIRE inspection.

  • Includes one property, one inspection, and one user account (additional users available at an additional cost)

  • Additional inspectors can be added to speed up the process

  • Helps ensure a smooth and compliant NSPIRE inspection experience

Per Property

The Per Property Plan is designed for properties that need ongoing maintenance and regular compliance checks.

  • Includes unlimited inspections for a single property and one user account (additional users available at an additional cost)

  • Great for properties with recurring issues to stay inspection-ready

  • Additional inspectors can be added to streamline inspections and boost productivity

Per User

The Per User Plan is designed for inspectors, management companies, public housing agencies, and state housing agencies managing multiple properties. It includes:

  • Unlimited properties

  • Unlimited inspections

  • One user account (additional users available at an additional cost)

Whether you’re an NSPIRE inspector, consultant, or managing properties nationwide, this plan makes it easy to keep your entire portfolio compliant. Add additional inspectors to scale your operations and ensure efficient, consistent inspections across all properties.

Teams

Our Team Inspection Solution empowers groups of inspectors to work collaboratively on large or complex properties.

  • Up to 10 inspectors to perform inspections

  • Reduce inspection time with parallel inspections

  • Enhance collaboration and inspection coverage

This feature is compatible with all plans. For example, the Per Property Plan includes one user by default, but you can easily add team members at a fixed rate. Whether inspectors work together or independently, our flexible user management helps your team stay efficient and compliant.

Syncing and Pushing Data to the Server

Smart Sync: Fast, Secure, and Seamless

Experience seamless inspection data synchronization with our advanced Smart Sync feature. It automatically pushes and pulls data from our secure server whenever internet connectivity is available.

With a strong mobile data connection, syncing typically takes under 30 seconds. In areas with weak mobile service or unreliable Wi-Fi, sync times may vary.

Our two-way sync system ensures secure and complete data transfer between devices. For example, if Inspector B uploads data to the server, that data will automatically sync to Inspector A’s tablet the next time they connect—keeping all team members on the same page.

How to Push Inspection Data to the Server

Inspect Edge works offline, storing data locally on your tablet until you’re ready to sync.

To upload your data:

  1. Tap the cloud icon.

  2. Follow the on-screen prompts.

  3. Your data will be securely pushed to our server.

This process is simple, fast, and ensures your inspection data is safely backed up.

How to Sync and Retrieve Data

Syncing ensures your tablet has the latest data from the server—whether it’s inspection updates, building changes, or data entered by other team members.

To sync:

  1. Tap the sync button.

  2. Your tablet will pull in the latest information.

  3. You’re ready to start or continue your inspection with the most current data available.

For best results, sync before starting a new inspection or when reconnecting to the internet after working offline.

 

 

 

Inspect Edge Reporting Styles

Inspection Report

Provides a comprehensive assessment of a property’s condition using the NSPIRE protocol. Organized by section—Inside, Outside, and Units—it includes evaluations for each building and unit, detailed deficiency locations, post-inspection status updates, and photos. Easily downloadable as a PDF.

Customizable Inspection Report

Enables users to filter inspection data by Area, Building, Unit, and Severity Level, without showing an overall score. Ideal for detailed internal reviews. Available as a downloadable PDF.

Excel Report

Summarizes inspection data in spreadsheet format, making it easy to sort, filter, and analyze large datasets. Perfect for generating custom reports and performing in-depth reviews.

Inspection Scoring Overview

Delivers a snapshot of overall property performance, including a total score and a breakdown of point deductions by area. Highlights the frequency and severity of deficiencies across all inspectable areas.

Inspection Picture Report

Pairs high-resolution images with corresponding deficiencies, including details like location, severity level, and point value. Users can apply custom queries and download the report as a PDF for easy sharing or review.

Post-Inspection Report

Tracks the correction status of deficiencies in real time. Each item is labeled In Progress, Complete, or Not Complete, with post-inspection photos and comments offering full visibility into current property conditions.

HCV/PBV Inspection Report

Tailored for Housing Agencies serving voucher holders, this report includes a pass/fail outcome with detailed findings. It also auto-fills HUD’s HCV inspection form, simplifying documentation and ensuring compliance.

What Happens After Payment is Received?

Upon receiving your payment via credit card or check, we’ll activate your account and send you an email with your login credentials.
To help you get started, we’ll provide a recorded training video or schedule a live Zoom session for you and your team.

As part of your onboarding, we’ll input building and unit data from up to 15 separate rent rolls at no additional cost. For any additional rent rolls beyond that, our technicians can perform the data entry for an added fee—or, if you prefer, you can enter the data directly into the system yourself, based on your access level.

Looking For NSPIRE Training and NSPIRE Inspection Services?

In partnership with KBL Housing Consultants, we offer NSPIRE training and pre-inspection services tailored for housing agencies.
If you’re interested in learning more about NSPIRE standards and how to ensure compliance, please contact us at info@kblhousing.com or visit the KBL Housing Consultants website. We look forward to assisting you!

Privacy/Errors and Omissions Policy

Effective Date: 5/25/2025

This Privacy Policy (“Policy”) explains how Inspect Edge (“Inspect Edge,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website www.inspect-edge.com (the “Website”) and use any related services (collectively, the “Services”). By accessing or using the Website and Services, you acknowledge and agree to the terms of this Policy.

If you do not agree with the terms of this Policy, please do not access or use our Website or Services.

  1. Information We Collect
  2. Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Use our contact forms
  • Sign up for our newsletter
  • Make a purchase
  • Submit inquiries or feedback

This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (processed securely via third-party providers)
  1. Information Collected Automatically

We collect limited information automatically when you access the Website, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Access times and referring URLs

This data is used strictly for:

  • Site operation
  • Security and fraud detection
  • Statistical analysis (not linked to individual users)

We do not use persistent tracking cookies unless explicitly consented to via our cookie banner.

  1. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: For email marketing and cookies
  • Contractual necessity: To fulfill purchases or service requests
  • Legal obligation: To comply with legal requirements
  • Legitimate interests: To enhance service quality and protect our business

Where required by law (e.g., under GDPR), you will be asked for clear, affirmative consent before your personal data is processed.

  1. Use of Your Information

We may use your information to:

  • Process and fulfill orders
  • Deliver requested products or services
  • Respond to inquiries and support requests
  • Send important account or transactional updates
  • Improve our website, services, and user experience
  • Send newsletters and promotional content (if opted in)
  1. Disclosure of Information

We may share your information with:

  • Service providers and partners under confidentiality agreements
  • Legal authorities, if required to comply with legal processes
  • Successors, in the event of a merger, acquisition, or asset sale

We do not sell or rent your personal information to third parties.

  1. Data Retention

We retain your personal information:

  • Only as long as necessary to fulfill the purposes outlined in this Policy
  • As required by law for tax, legal, or accounting obligations

Upon expiry, data is securely deleted or anonymized. You may request deletion of your data at any time, subject to certain legal exemptions.

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Object to or restrict our use of your information
  • Withdraw consent for data processing
  • Request a copy of your data in portable format

To exercise your rights, contact us at: info@inspect-edge.com. We may request identity verification before responding.

  1. Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18. If we become aware that a child has submitted personal data, we will take steps to delete it promptly.

  1. Cookies and Tracking Technologies

We use cookies for functionality and analytics only with your explicit consent via our cookie banner. You can manage your cookie preferences at any time.

Our site does not currently respond to Do Not Track (DNT) browser signals.

  1. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies.

  1. Data Transfers

If you access our Website from outside the United States, you acknowledge and agree that your information may be transferred, stored, and processed in the U.S. or other jurisdictions where data protection laws may differ.

We implement safeguards for cross-border data transfers, such as standard contractual clauses or other approved mechanisms.

  1. Security Measures

We implement administrative, technical, and physical safeguards to protect your data. Despite these efforts, no transmission over the Internet is 100% secure.

You acknowledge that:

  • There are inherent risks in transmitting data online
  • We cannot guarantee absolute security
  1. Data Breach Notification

If we detect a data breach, we will:

  • Notify affected individuals if required by law
  • Cooperate with authorities
  • Post an alert on our Website and/or contact you directly
  1. Email Communications

You may opt-in to receive newsletters and promotional emails. You may unsubscribe at any time using the link provided in each email or by contacting us. We will continue to send necessary transactional emails.

  1. California Privacy Rights (CCPA)

California residents have the right to:

  • Know what personal data is collected, used, shared, or sold
  • Request deletion of personal information
  • Opt-out of the sale of personal information (we do not sell data)

Submit requests to: info@inspect-edge.com

  1. Changes to This Policy

We may update this Policy at any time. Material changes will be communicated via email (if you’ve provided one) and/or a Website notice. Continued use of our Services after changes take effect constitutes acceptance.

  1. Governing Law

This Policy is governed by the laws of the State of [Insert State], without regard to its conflict of law principles.

  1. Contact Us

If you have any questions about this Policy or wish to exercise your rights, contact us at:

Inspect Edge
Email: info@inspect-edge.com
Website: www.inspect-edge.com

Streamline Your NSPIRE Inspections with Inspect Edge’s Sampling Feature and Accurate Scoring

Inspect Edge software revolutionizes NSPIRE inspection preparation with its cutting-edge sampling feature and precise scoring system. Our sampling feature aligns with HUD’s statistically accurate approach, offering flexibility and efficiency in your inspection process. Choose a sample size based on HUD’s NSPIRE guidelines or your own preferences, and receive an accurate score identical to an actual NSPIRE inspection, calculated using HUD’s inspection formula.

By selecting a sample with Inspect Edge, you’ll:

  • Save time and resources compared to inspecting 100% of units
  • Identify systemic deficiencies with high accuracy
  • Conduct risk-based inspections, focusing on high-priority areas
  • Prepare for NSPIRE inspections efficiently, even with limited time

Our sampling feature offers up to a 100% sampling rate, providing flexibility and customization. This approach ensures:

  • Cost-effectiveness: Reducing time and resources required for inspections
  • Representative accuracy: A random selection of units provides an unbiased picture of the property’s condition
  • Efficiency: Assessing the overall property condition without exhaustive unit inspections

With Inspect Edge’s sampling feature and accurate scoring, you’ll streamline your NSPIRE inspections, reduce costs, and ensure a seamless inspection experience.