Jerome Singleton

FAQs

Will INSPECT EDGE Accurately Score My NSPIRE Inspection?

Inspect Edge accurately calculates inspection scores using NSPIRE’s scoring model, and your score is automatically determined upon completion. NSPIRE’s auto-fail feature applies only when a property would otherwise pass with a loss of 30-39.9 points in the unit. Exempt from scoring are certain items outlined in the NSPIRE protocol, (e.g., smoke detectors, CO alarms) Additionally, deficiencies not explicitly noted in the UPCS inspection protocol, (e.g., guardrails and fire doors), won’t impact scores until October 2024. While these deficiencies are included in your report, they won’t affect your official score. Repeated deficiencies in a specific area are counted only once, such as multiple exposed electrical connections (missing cover plates) in a unit, which will be counted only once in your score.

Packages

Per Inspection

Our Per Inspection Plan is an ideal solution for properties with an upcoming NSPIRE inspection. This plan includes one property inspection, one user account, and one inspection, helping you prepare and ensure compliance. With the option to add additional inspectors, you can expedite the process and make it even more efficient, ensuring a smooth NSPIRE inspection experience.

Per Property

Our Per Property Plan offers a tailored solution for properties requiring regular maintenance and compliance checks. With unlimited inspections for a single property and a single user account, this plan is perfect for properties with recurring issues. By adding more inspectors, you can accelerate the process, boost productivity, and guarantee a seamless NSPIRE inspection experience.

Per User

Our Per User Plan is an ideal solution for inspectors, management companies, public housing agencies, and state housing agencies with diverse property portfolios, offering a comprehensive package that includes unlimited properties under a single plan, unlimited inspections for any property, and one user account. With this plan, you can ensure your entire portfolio is inspected and compliant, whether you’re an NSPIRE inspector, NSPIRE consultant, or managing properties across the country. By adding additional inspectors, you can speed up the inspection process, guarantee a seamless NSPIRE inspection experience, and streamline compliance management.

Teams

Our team inspection solution empowers inspectors with a cutting-edge, collaborative tool for inspecting larger properties, revolutionizing time management and efficiency. With our innovative “smart sync” feature, inspection data seamlessly synchronizes or uploads to our secure server, ensuring effortless data management. Multiple inspectors can be assigned to a property, reducing inspection time and boosting efficiency. Up to five inspectors can be assigned to one property at a time, making the process smoother and more efficient.

By leveraging our team inspection solution, you’ll experience significant time savings, improved data management and security, and enhanced collaboration and efficiency. Our flexible user management allows you to add multiple users to any plan, including the “Per Property” plan, which includes one user by default. Easily add users at a fixed price, enabling teams to collaborate or work individually. Elevate your inspection process with our cutting-edge team inspection solution!

Syncing Data

Experience seamless inspection data synchronization with our cutting-edge ‘smart sync’ feature, which pushes and fetches data from our secure server whenever internet connectivity is available. With robust mobile data connections, data transfer between the server and your device takes mere seconds – typically under 30 seconds. Please note, however, that syncing times may be delayed in areas with limited mobile data coverage or unreliable Wi-Fi connections.

Our system’s robust two-way sync mechanism ensures the highest level of security during data transfer between multiple inspectors. When Inspector A initiates syncing from the server, the server transmits the data uploaded by Inspector B to Inspector A’s tablet, ensuring a comprehensive and reliable transfer of inspection data.

Sample Inspect Edge Inspection Report

What Happens After Payment is Received?

Upon receipt of your payment via credit card or check, your account will promptly be activated, and you will promptly receive an email containing your login credentials. To facilitate your familiarity with the software, we will offer either a recorded training video or a live Zoom training session for you and your users. Additionally, according to your specific plan and access level, you will be granted the authority to input building and unit information into our system, or alternatively, our technicians can perform this task for you for an extra fee.

Free Apple iPad Terms and Conditions

A “Per User” or “Teams” inspection purchase will qualify for one free Apple iPad. The iPad will come from a third-party vendor such as Amazon or Ebay and will be a used iPad. The condition of iPad will be unknown by Inspect Edge, although they generally listed under the conditions: acceptable, good and very good. Inspect Edge will not be responsible for the condition of the iPad and will not accept any returns or exchanges of the iPad.

Looking For NSPIRE Training and NSPIRE Inspection Services?

In collaboration with our industry partner, KBL Housing Consultants, we offer NSPIRE training and NSPIRE pre-inspection services for housing agencies. If you are interested in learning more about NSPIRE standards and how to comply with them, please contact us at info@kblhousing.com or visit KBL Housing Consultants. We look forward to hearing from you.

Privacy/Errors and Omissions Policy

Privacy policy This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Information”) you may provide on the www.inspect-edge.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”) is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Inspect Edge (“Inspect Edge”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. Automatic collection of information Our top priority is customer data security and, as such, we exercise the no-logs policy. We may process only minimal user data, only as much as it is absolutely necessary to maintain the Website and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system. Collection of personal information You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you make a purchase or fill any online forms on the Website. When required, this information may include contact information such as email address, address, etc. Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us. Use and processing of collected information In order to make the Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes: – Fulfill and manage orders – Deliver products or services – Improve products and services – Send administrative information – Send marketing and promotional communications – Respond to inquiries and offer support – Request user feedback – Improve the user experience – Post customer testimonials – Deliver targeted advertising – Run and operate the Website and Services Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract. Billing and payments We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors’ use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies. Disclosure of information Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes. We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. Retention of information We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period. The rights of users You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof. California privacy rights In addition to the rights as explained in this Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please contact us. How to exercise these rights Any requests to exercise your rights can be directed to Inspect Edge through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you. Privacy of children We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact us. You must also be old enough to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf). Do Not Track Signals Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information. Email marketing We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails. Links to other resources The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information. Information security We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts. Data breach In the event we become aware that the security of the Website and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email. Changes and amendments We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time at our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected. Acceptance of this policy You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services. Contact us If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to Info@inspect-edge.com

Disclaimer for Errors and Omissions: Inspect Edge and its clients make every reasonable effort to ensure the accuracy and validity of the information provided on its web pages. However, as policies, price points, dates, conditions, and information are continually changing, Inspect Edge and its clients reserve the right to change at any time without notice, the information contained on this website and make no warranties or representations as to its accuracy. Warranty and Liability The website user must understand that information on this website is provided with no express or implied warranty and that Inspect Edge and its clients accept no liability or responsibility for any errors or omissions in the content on the site or content in or for damages as a result of relying on information contained within this site. By visiting this site, you agree to the statement(s) laid out in this disclaimer.

 

Jerome Singleton

Lloyd Adams

Jan 1,2024