Owner & Tenant Portal

Inspect Edge includes a secure, ADA-accessible Owner & Tenant Portal that connects property owners, tenants, and agency staff throughout the inspection lifecycle. Users can access inspection information, submit corrections and appeals, create support tickets, and track activity through one centralized portal.

The portal provides controlled access to inspection-related information while helping organizations protect records and maintain administrative oversight.

Security features include:

• Secure user authentication
• Role-based access controls
• HTTPS encrypted communications
• Protected photo and document uploads
• Controlled access to inspection records
• Secure password management
• User activity tracking
• Centralized administrative oversight

Users only receive access to information and functionality appropriate to their role.

Owners and tenants can securely access relevant inspection information, including:

• Inspection results
• Deficiency information
• Inspection status
• Re-inspection updates
• Correction status
• Appeal status
• Notices and documents

This provides greater visibility while reducing routine calls and emails to agency staff.

The portal provides structured workflows for managing post-inspection activity.

Users can:

• Submit correction documentation
• Upload photos and supporting documents
• File inspection appeals
• Provide supporting evidence
• Track correction and appeal status
• Receive status updates

Submissions remain connected to the associated inspection, creating an organized and traceable record.

Owners and tenants can submit support requests directly through the portal and track their status.

Support capabilities include ticket submission, attachments, administrative responses, status tracking, and centralized communication history.

The portal is designed to provide an accessible experience across desktop, tablet, and mobile devices through responsive layouts, clear navigation, readable content, accessible forms, and structured page organization.

Portal activity connects directly with the Inspect Edge Administrative Portal. Authorized staff can review corrections, manage appeals, respond to support tickets, monitor status changes, review documentation, and maintain activity history from one centralized system.

This creates a connected workflow from the original inspection through corrections, appeals, re-inspections, and final resolution.

See how the Inspect Edge Owner & Tenant Portal can provide secure, accessible self-service while streamlining post-inspection management and communication.