Security Overview

At Inspect Edge, security is a core component of our platform design. We understand that housing authorities, government agencies, and enterprise organizations rely on secure, reliable software to manage sensitive inspection data. Our platform is built with multiple layers of security to help protect user accounts, inspection records, photographs, documents, and system integrations while supporting modern inspection operations.

Inspect Edge incorporates security throughout every stage of the inspection lifecycle—from user authentication and mobile inspections to cloud storage, reporting, and enterprise integrations. Our architecture is designed to help organizations maintain confidentiality, integrity, and availability of inspection data.

Core security principles include:

• Defense-in-depth security architecture
• Principle of least privilege
• Secure authentication and authorization
• Data encryption
• Continuous monitoring
• Auditability and accountability
• Secure cloud infrastructure

Inspect Edge provides multiple layers of authentication and access control to protect user accounts and organizational information.

Security features include:

• Role-Based Access Control (RBAC)
• Multi-Factor Authentication (MFA)
• Email One-Time Password (OTP)
• Google Authenticator support
• JWT authentication with refresh tokens
• Secure session management
• Automatic account lockout after repeated failed login attempts
• Password complexity enforcement
• Secure password reset workflows
• bcrypt password hashing

Permissions can be configured to ensure users only have access to the information required for their assigned responsibilities.

Protecting inspection information is fundamental to the Inspect Edge platform.

Inspection records, photographs, documents, and supporting information are securely managed throughout the inspection lifecycle using modern cloud technologies.

The platform provides:

• Encrypted database storage
• Secure Amazon S3 storage for photos and documents
• Encryption of data both in transit and at rest
• HTTPS encrypted communications
• Secure document uploads
• Automatic data validation
• Reliable synchronization between mobile devices and the cloud
• Centralized inspection history
• Secure cloud backups and redundant storage

These safeguards help maintain data integrity while supporting enterprise-scale inspection programs.

Inspect Edge automatically records significant platform activity to provide organizations with complete operational visibility and accountability.

Audit logs include:

• User logins and logouts
• Failed login attempts
• Password changes
• Record creation and updates
• User permission changes
• API activity
• Synchronization events
• Inspection status changes
• Quality Control activity

These audit trails support internal governance, troubleshooting, and operational oversight.

Inspect Edge includes GPS verification and inspector accountability tools that help organizations validate inspection activity and improve operational oversight.

Capabilities include:

• GPS coordinate capture
• Inspection location verification
• Timestamp validation
• Administrative GPS review
• Inspector activity history
• Productivity metrics
• Assignment history
• Login history
• Quality Control performance
• Continuous Quality Assurance (CQA) metrics
• Inspector Accountability Center dashboards

These tools provide organizations with additional confidence in inspection operations while supporting quality improvement initiatives.

Inspect Edge is designed for field environments where internet connectivity may be unavailable or unreliable.

Offline Smart Sync allows inspectors to:

• Complete inspections offline
• Capture photos and documentation
• Record deficiencies
• Continue working without interruption
• Securely synchronize inspection data when connectivity is restored

The synchronization process is designed to preserve data integrity while preventing duplicate inspection records.

Inspect Edge provides administrators with visibility into synchronization activity across the platform.

Monitoring tools include:

• Live synchronization status
• Upload queue monitoring
• Failed synchronization detection
• Retry management
• Device synchronization logs
• Mobile upload monitoring
• Administrative diagnostics
• Background service monitoring

These tools help administrators quickly identify and resolve synchronization issues.

Inspect Edge includes a secure REST API platform that enables integration with third-party systems while maintaining strong security controls.

API security features include:

• JWT authentication
• Secure HTTPS communication
• Role-based API permissions
• Controlled access tokens
• API request logging
• Secure integration workflows
• Enterprise integration support

Inspect Edge is designed to support organizations ranging from small housing authorities to enterprise inspection programs.

Security capabilities support:

• High-volume inspection operations
• Multi-agency deployments
• Distributed inspection teams
• Enterprise reporting
• Secure Owner & Tenant Portal
• Quality Control (QC)
• Continuous Quality Assurance (CQA)
• Automated Scheduling
• REST API integrations
• Custom workflows

Inspect Edge provides enterprise-grade security features to help protect customer data. Customers are responsible for managing user accounts, assigning appropriate permissions, maintaining secure devices, and following their organization’s security policies and applicable regulatory requirements.

Security is an ongoing priority. We regularly enhance the Inspect Edge platform by improving authentication, monitoring, audit capabilities, operational controls, and system reliability as part of our continuous product development process.

Additional technical documentation is available upon request for procurement teams, IT departments, enterprise customers, and government agencies.

Documentation may include:

• System architecture overview
• API documentation
• Authentication workflows
• Integration guidance
• Security controls
• Implementation assistance

If you have questions regarding the security of the Inspect Edge platform or would like additional technical information, please contact us.

Inspect Edge, LLC

Email: security@inspect-edge.com

Website: https://www.inspect-edge.com